Helpie FAQ

Frequently Asked Questions

  • I DON’T HAVE A BAGPIPE, WHERE CAN I FIND ONE?

    If you don’t have a Bagpipe you can easily get one from the SHOP section of the platform.

  • WHAT ARE THE SUBSCRIPTION PLANS ABOVE AND HOW AM I GOING TO BE CHARGED?

    The subscription plans above are different options to get individual lessons. You will be charged upfront which means you would have to pay the whole amount before arranging the lessons. As soon as the payment is received you will be able to arrange your lessons. After purchasing one of the plans you will receive an e-mail containing instructions. Follow them, arrange your lesson and enjoy! Keep in mind that lessons may only take place Mondays and Fridays between 10am and 8pm CET.

  • WHAT HAPPENS AFTER I PLACE AN ORDER?

    After you place an order you will receive an e-mail within 24 hours. In that e-mail you will find instructions on how to arrange your lessons. If you have any difficulties with the system do not hesitate to me. You can do that via e-mail: info@gaidaonline.com or just by using the contact form on the contact page. If you purchase a course you will be contacted within 24 hours of your purchase. If you don’t receive an email after your purchase – Please check the spam folder of the email you provided for the purchase.

  • WHEN CAN THE LESSONS TAKE PLACE?

    The lessons can ONLY take place every Mondays and Fridays between 10am and 8pm CET. You can easily arrange that after purchasing the package you like.

  • CAN I GET LESS THAN 2 LESSONS A WEEK?

    Based on a lot of teaching experience – two lessons a week is the minimum set of lessons required for a student to fully assimilate and process the information and the techniques taught during the lessons. Of course if the student really wants to have only one lesson a week this can be arranged but it is not advised.